Privacy Policy

Basic information about our Privacy Policy
Who we are
What personal data we collect and why we collect it
Spanish and European legislation that applies
Communication of information to third parties
User Rights

Basic information about our Privacy Policy (001-01102020)

The internet websites https://argonautbarcelona.com and https://argonautaviatges.com are owned by MONTSERRAT CARDONA SENZ, a licensed tour guide (nr. GT-002332) since 2003.

This Privacy Policy regards the treatment and protection of personal data of users and customers that may be collected by browsing or contracting services through https://argonautbarcelona.com or https://argonautaviatges.com. It informs you about the choices you have associated with that data.

We inform you that the completion of any existing form on https://argonautbarcelona.com or https://argonautaviatges.com or the sending of an email to any of our mailboxes implies acceptance of this privacy policy. The data will be incorporated into the file, responsibility of MONTSERRAT CARDONA SENZ. Data will never be transferred to third parties, except when such transfer of data is covered by a legal obligation, or when the provision of the service involves the need for a contractual relationship with service providers related to our trips, responsible for processing the data.

Who we are

Identity of the data controller

Responsable: Montserrat Cardona Senz Licensed Tour Guide: GT-002332
Postal address:
Av. Meridiana, 586 ap.302 – 08030 Barcelona, Spain Tax number (N.I.F.): 37316011Y
Email Address: info@argonautbarcelona.com for https://argonautbarcelona.com users and argonauta@argonautaviatges.com for https://argonautaviatges.com users

What personal data we collect and why we collect it

Collection, purpose and data processing

By simply visiting https://argonautbarcelona.com or https://argonautaviatges.com, users do not provide any personal information, nor are they obliged to do so.

What information we collect?

We collect information willingly entered by you when you place an order / booking, use our online booking system / shopping cart, fill out a form or send us an email. By performing such actions you are consenting to our treatment of your data, so we can provide you the services ordered by you.

Data treatment

When ordering, sending a form, you may be asked to enter personal and travel data such as: name, e-mail address, mailing address, phone number or credit card information, as well as information related to the tours you wish to book with us (including but not limited to: hotels, flight information, itineraries, dates, number of people traveling with you…).

Fields marked with a * are mandatory, and the action won’t take place unless they the required data are provided. You may, however, visit our site anonymously.

Statistics

We may record non-personally identifiable visitor information relating to your use of the website, such as the searches you undertake, the pages you view, your browser type, requested URL, referring URL, and time stamp information. We use this type of information to administer the website and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the website. The use of anonymized statistics is permitted by the European Legislation.

Automatic decisions and profiles

Users are not the subject of a decision based solely on automated processing, including profiling, that produces legal effects on him or her in a similar way.

How long we will keep your data?

For users that book a tour or send us an inquiry, we will store their personal and travel information as long as it is needed to provide the service as well as to keep company records and statistics.

Security measures on personal data

In accordance with current legislation on data protection, MONTSERRAT CARDONA SENZ has adopted the security levels appropriate to the data provided when you place an order or enter your personal information. In addition, we have installed all the means and measures at our disposal to prevent the loss, misuse, alteration, unauthorized access and removal of them.

Our Hosting

Maadix hosting: registered domicile at Calle Béjar 20, 4º, 2ª, 08014 Barcelona, Spain N.I.F. (Spanish Tax Number) B66869249 and registered in the Companies Registry of Barcelona, Volume 45650, Folio 175, Sheet 494628,
https://maadix.net/en/terms-conditions

Maadix servers: the servers of the company are in Germany.

As both, the company and the servers are in UE, therefore complying with RGPD (General Data Protection Regulation in EU). Maadix ensures that all data transferred will be treated with a degree of protection according to European standards.

Spanish and European legislation that applies

We guarantee compliance with current regulations on the protection of personal data:

– Organic Law 3/2018, of December 5th, on Data Protection and Guarantee of Civil Rights (the LOPDGDD), which adapts the GDPR (European regulation 2016/679) to the Spanish legal system,

– Royal Legislative Decree 1/2007, of November 16th, approving the General Law for the Protection of Consumers and Users, and

– Law 34/2002, of July 11th, on Information Society and Electronic Commerce Services.

Communication of information to third parties

Customer data will be used for communications from https://argonautbarcelona.com or https://argonautaviatges.com websites that may interest the user, such as placing an order, billing services and providing the required information.

Transfer of data to third parties

Data will never be transferred to third parties, except when such transfer of data is covered by a legal obligation or when the provision of the service involves the need for a contractual relationship with service providers responsible for operating our website, conducting our business and servicing Customers and visitors. These trusted third parties agree to keep this information confidential. In the latter case, the transfer of data to the third party will only be carried out when MONTSERRAT CARDONA SENZ has the express consent of the Customer, when the user purchases any of our products and provide the data through a secure payment gateway.

For users interested on the tours offered through https://argonautbarcelona.com:

in order to allow visitors to book online in real time, we use booking engines provided by third parties. We are using the services of Regiondo GmbH, and award-winning software company based in Munich, Germany and therefore adhering to all the EU data protection laws. They collect personal and travel information related to the tour/services booked. Regarding their payment processing services, see the Handling Payments specifications written in their privacy policy: https://www.regiondo.com/privacy-policy, as well as the rest of the specifications of the mentioned privacy policy.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information will not be stored on our servers. We won’t be liable for any damage that third parties might cause to our software, computer systems, email platforms or user files.

For users interested on the tours offered through https://argonautaviatges.com:

Users will be put in contact with the corresponding travel agencies organizing them, after showing their interest and giving their written acceptance by email, in this respect. The Privacy Policy, the Terms and Conditions, as well as all the Legal Responsibilities of the agencies will apply from the moment users will give their written consent to us by email.

User Rights

The Organic Law 3/2018, of December 5th, on Data Protection and Guarantee of Civil Rights (the LOPDGDD), grants interested parties the possibility of exercising a series of rights related to the processing of their personal data.

User rights regarding processing of their personal data

As long as the user data is subject to treatment by MONTSERRAT CARDONA SENZ, users may exercise their rights of access, rectification, cancellation and opposition in accordance with the provisions of current legal regulations regarding the protection of personal data. Users have the right to present a complaint before the Agencia Española de Protección de Datos.

Automatic processing and profiling

Users have the right not to be the subject of a decision based solely on automated processing, including profiling: it is the right of the user not to be the subject of an individualized decision based solely on the automated processing of their personal data, including profiling, existing unless current legislation establishes otherwise.

Confidentiality

MONTSERRAT CARDONA SENZ undertakes to keep the maximum reserve and confidentiality of the information provided and to use it only for the purposes indicated in this Privacy Policy. MONTSERRAT CARDONA SENZ assumes that the data have been entered by the owner or by a person authorized by the owner, and that they are correct and exact.

Updating and modifying personal data by the users

Costumers are responsible for updating their own data. At any time, the Costumer will have the right to access, rectify, cancel and oppose all personal data included in the different registration forms.

To modify or update your personal data the Customer must send an email either to info@argonautbarcelona.com for users of https://argonautbarcelona.com and argonauta@argonautaviatges.com for users of https://argonautaviatges.com, with the subject “modify data”. Therefore, the Customer is responsible for the accuracy of the data and MONTSERRAT CARDONA SENZ will not be responsible for the inaccuracy of the personal data of the Customer.

In accordance with current legislation on data protection, MONTSERRAT CARDONA SENZ has adopted the security levels appropriate to the data provided by Customers and, in addition, it has installed all the means and measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and removal of them.